ULA wants to allow for physical distancing so rooms will have some lower capacity. Arrive early to your sessions. When a room reaches capacity, the doors will be closed to indicate that the session is full.

HIGHLIGHTS | Unforgettable Speakers, Exhibitors, New Products and Services, Fun and Entertaining Networking Activities and Social Events

TRACKS | General Librarianship, Public Librarianship, Academic Librarianship, Management & Leadership, Technical Services, and Youth Services

The Utah Library Association advocates for libraries and cultivates leadership development to promote library excellence for the Utah Library community.
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Thursday, May 19 • 11:30am - 11:50am
Reference Interview in 2022

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Short, quick recap of Reference Interview best practices and tactics for productive reference interactions in 2022.

Learning objectives:
How to listen actively and key questions to better understand a patron's needs before attempting to provide solutions.
How to easily introduce information about digital and physical resources into the interaction.
A renewed determination to dedicate time into becoming familiar with your library's databases.


Thursday May 19, 2022 11:30am - 11:50am MDT
Twilight 3 & 4