Loading…
ULA wants to allow for physical distancing so rooms will have some lower capacity. Arrive early to your sessions. When a room reaches capacity, the doors will be closed to indicate that the session is full.

HIGHLIGHTS | Unforgettable Speakers, Exhibitors, New Products and Services, Fun and Entertaining Networking Activities and Social Events

TRACKS | General Librarianship, Public Librarianship, Academic Librarianship, Management & Leadership, Technical Services, and Youth Services

The Utah Library Association advocates for libraries and cultivates leadership development to promote library excellence for the Utah Library community.
Back To Schedule
Thursday, May 19 • 11:30am - 11:50am
Reference Interview in 2022

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Feedback form is now closed.
Short, quick recap of Reference Interview best practices and tactics for productive reference interactions in 2022.

Learning objectives:
How to listen actively and key questions to better understand a patron's needs before attempting to provide solutions.
How to easily introduce information about digital and physical resources into the interaction.
A renewed determination to dedicate time into becoming familiar with your library's databases.

Speakers

Thursday May 19, 2022 11:30am - 11:50am MDT
Twilight 3 & 4