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ULA wants to allow for physical distancing so rooms will have some lower capacity. Arrive early to your sessions. When a room reaches capacity, the doors will be closed to indicate that the session is full.

HIGHLIGHTS | Unforgettable Speakers, Exhibitors, New Products and Services, Fun and Entertaining Networking Activities and Social Events

TRACKS | General Librarianship, Public Librarianship, Academic Librarianship, Management & Leadership, Technical Services, and Youth Services

The Utah Library Association advocates for libraries and cultivates leadership development to promote library excellence for the Utah Library community.
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General Librarianship [clear filter]
Wednesday, May 18
 

9:00am MDT

Bienvenido a su biblioteca / Welcome to Your Library: Removing Barriers to Serving Latinos and Spanish Speakers at Your Library
Join Madeline Peña, Director/Principal Librarian for Community Engagement and Outreach for the Los Angeles Public Library, Nadia Rendón, Spanish Services Coordinator for the Denver Public Library, and Nicanor Diaz, Immigrant Service Manager for the Denver Public Library. In this pre-conference session we will talk about how to remove barriers to better serve your Spanish speaking community. We will talk about how to build up spaces in your libraries, strategies for creating and promoting programs for Spanish speakers and the importance of building a multicultural workforce. At the end of this interactive session you will have an action plan to take back to your library so that you can improve services to your Spanish speakers.

Learning Objectives:
How to promote library and information services to Latinos and Spanish speakers.
How to identify the gaps in services and programs for our Spanish speaking community and what are the best ways to fill those.
How to continually improve the services libraries provide to our most underserved customers.

Thanks to Utah State Library for the Uplift Grant that made this session possible!

Sponsored by BYU Lee Library (Gold Sponsor)
Speakers
ND

Nicanor Diaz

Immigrant Service Manager, Denver Public Library
MP

Madeline Peña

Director/Principal Librarian for Community Engagement and Outreach, Los Angeles Public Library
NR

Nadia Rendón

Spanish Services Coordinator, Denver Public Library


Utah Library Association PreConference pdf
Wednesday May 18, 2022 9:00am - 12:00pm MDT
Meridian A & E
  General Librarianship, Beginner

9:00am MDT

Introduction to Library Assessment
This session will discuss different types of assessments that may occur at all levels of libraries. Using an assessment framework designed for and used at the BYU library, it will examine participants' assessment experience and current assessment needs. The workshop will offer opportunities to network with other librarians who are interested in assessment opportunities and collaborations. 

Learning objectives:
The workshop will help participants to identify assessment opportunities within their respective libraries.
The workshop will review the assessment framework used at BYU.
The workshop will provide opportunities for participants to network and collaborate with others.
Speakers
avatar for Holt Zaugg

Holt Zaugg

Assessment Librarian, Brigham Young University

Wednesday May 18, 2022 9:00am - 12:00pm MDT
Twilight 1 & 2
  General Librarianship

1:00pm MDT

Bienvenido a su biblioteca / Welcome to Your Library: Removing Barriers to Serving Latinos and Spanish Speakers at Your Library
Join Madeline Peña, Director/Principal Librarian for Community Engagement and Outreach for the Los Angeles Public Library, Nadia Rendón, Spanish Services Coordinator for the Denver Public Library, and Nicanor Diaz, Immigrant Service Manager for the Denver Public Library. In this pre-conference session we will talk about how to remove barriers to better serve your Spanish speaking community. We will talk about how to build up spaces in your libraries, strategies for creating and promoting programs for Spanish speakers and the importance of building a multicultural workforce. At the end of this interactive session you will have an action plan to take back to your library so that you can improve services to your Spanish speakers.

Learning Objectives:
How to promote library and information services to Latinos and Spanish speakers.
How to fill the gaps in services and programs for our Spanish speaking community and what are the best ways to fill those.
How to continually improve the services libraries provide to our most underserved customers.

Thanks to Utah State Library for the Uplift Grant that made this session possible!
Speakers
ND

Nicanor Diaz

Immigrant Service Manager, Denver Public Library
MP

Madeline Peña

Director/Principal Librarian for Community Engagement and Outreach, Los Angeles Public Library
NR

Nadia Rendón

Spanish Services Coordinator, Denver Public Library

Utah Library Association PreConference pdf
Wednesday May 18, 2022 1:00pm - 4:00pm MDT
Meridian A & E
  General Librarianship

1:00pm MDT

Diversity Management: Creating Organizational Change in Libraries
Patricia “Patty” Wong is currently the President for the American Library Association. In her 34-year career she has held positions throughout CA at Santa Monica Public Library, Yolo County Library, Stockton-San Joaquin County Public Library, Oakland Public Library and Berkeley Public Library, and Oakland Unified School District and has been a bookseller during her student life.

Her work in managing change, equity and diversity, youth development, developing joint ventures and collaborations between public libraries and community agencies, and fundraising has been published in a number of journals, conference proceedings, and edited collections.

Learning objectives:
Attendees will be able to discuss the national temperature of diversity and equity in libraries
Attendees will be able to conduct a library equity assessment
Attendees will be able create steps to promote diversity for their library based on equity assessment findings

Sponsored by The City Library (Silver Sponsor)
Speakers
PW


Diversity Management Utah rev pw pdf
Six most common diversity issues facing public docx
ULC EQUITY STATEMENT docx
ULC Leadership Brief Anti Racist Executive Leadership pdf
Wednesday May 18, 2022 1:00pm - 4:00pm MDT
Twilight 1 & 2
  General Librarianship

1:00pm MDT

Your Inclusive Catalog
An inclusive library catalog helps all patrons by providing respectful and accurate descriptions and an equitable user experience.  This session will show attendees how to make catalogs more inclusive at the individual, local, consortial, and national level.  We will pay special attention to problematic subject headings, name authority control, and accessibility for disabled patrons.  Every library worker has a part to play in making their catalog more inclusive, so this preconference is for attendees with any level of cataloging experience.

Attendees are encouraged to bring specific concerns from their own catalogs.

Those interested in general librarianship and technical services are welcome to attend this session.

Thanks to Utah State Library for the Uplift Grant that made this session possible!

Sponsored by Weber State University Stewart Library (Bronze Sponsor)
Speakers
JS


Wednesday May 18, 2022 1:00pm - 4:00pm MDT
Zephyr
  General Librarianship
 
Thursday, May 19
 

8:30am MDT

President's Address & Keynote: Centering Diversity through Individual Awareness, Action and Advocacy
Librarianship is becoming more diverse, and so are the communities libraries serve. The call to center diversity is not a new one, though the call and heeding it is needed now more than ever before. So, how do you answer the call? What does centering diversity mean? Before centering diversity, how do you define it? How can it be manifested and embedded into your everyday work life? What are your responsibilities to move from awareness to action and advocacy? What are the best practices? In this keynote, Twanna will answer these questions and share her experiences.

Thanks to Utah State Library for the Uplift Grant that made this session possible!

Sponsored by U of U Eccles Health Sciences Library (Silver Sponsor) and Weber County Library System (Silver Sponsor)
Speakers
TH


ULA 2022 Thursday Keynote Handout (1) docx
Centering Diversity through Individual Awareness, Action and Advocacy ULA 2022 (1) pdf
Centering Diversity through Individual Awareness, Action and Advocacy ULA 2022 Public pptx
ULA 2022 Annual Membership Meeting pdf
Thursday May 19, 2022 8:30am - 10:00am MDT
Eclipse
  General Librarianship

10:00am MDT

Career Center
Every year, Utah Library Association provides career services at the annual conference. This year, instead of at the vendor fair, you can find career services in their very own room - Twilight 1.

Get career advice and ask questions to seasoned professionals. Participate in a mock interview and learn interviewing strategies. Drop-ins are welcome; however, to ensure your spot, appointments are preferred. Sign up when you register for the conference or email Heidi Fendrick at hlfendrick@utah.gov.

Receive feedback about your resume. Bring your resume and see example resumes for inspiration.

Participate in a post-it note survey to gauge the state of library workers' mental health, how they are feeling about their careers, and library work in general. Stop back to see what others shared!

Stop in anytime at the Career Center. The Center may not have a volunteer at all times, please stop back another time or visit the Registration Desk if you have any questions.
Thursday May 19, 2022 10:00am - 5:00pm MDT
Twilight 1 Davis Conference Center, 1651 N 700 W, Layton, UT 84041, USA
  General Librarianship

10:30am MDT

Defending Intellectual Freedom
This session will prepare librarians to be proactive in defending intellectual freedom. We will share resources that can be used when developing a collection development policy and responding to challenges. We will then review current trends in intellectual freedom by using scenarios to illustrate how all of these tools and resources can be used.

Learning objectives:
Participants will become familiar with resources and tools that they can use to defend intellectual freedom. 
Participants will learn about the importance of reporting challenges to the American Library Association’s Office for Intellectual Freedom.
Speakers
KW

Katie Wegner

Summit County Library; Utah Library Association Intellectual Freedom Committee Co-Chair
DS

Debbie Short

Utah Valley University Fulton Library; Utah Library Association Intellectual Freedom Committee Co-Chair

Defending Intellectual Freedom pdf
Defending Intellectual Freedom pptx
Thursday May 19, 2022 10:30am - 11:20am MDT
Meridian B
  General Librarianship

10:30am MDT

Evaluating library policies from the perspective of equity
Equity in our libraries is vital, but how do policies in our libraries contribute to, or inadvertently, undermine that objective. Come listen to our panel of librarians and library administrators candidly discuss what their libraries are doing in areas such as removing fines for overdue books, redacting names from CVs before they are seen by search committees, and reviewing employee handbooks to ensure policies and procedures are part of the solution and not the problem.

Learning objectives:
Identify tangible actions your library can take to support equity.
Understand the importance of building equity into policies and procedures.
View policies and procedures through an equity lens.
Speakers
JB

Jeff Belliston

Brigham Young University
avatar for Ernesto Hernandez Jr

Ernesto Hernandez Jr

Instruction Librarian, Weber State University Stewart Library
DB

Dan Broadbent

Brigham Young University
AS

Allison Spehar

Salt Lake City Public Library
DE

Debbie Ehrman

Salt Lake City Public Library
TG

Teresa Gomez

Brigham Young University

Thursday May 19, 2022 10:30am - 11:20am MDT
Zephyr
  General Librarianship

11:30am MDT

Teaching an old dog new tricks: An informal apprentice model for mid/late-career librarians
Three mid-career librarians will share their experience implementing an informal apprentice model, as one librarian seeks to grow their skills in expert literature searching for systematic and scoping reviews. This collaboration encourages intellectual generosity and reciprocal learning, as both librarians give and receive peer review feedback on search strategies and the evidence synthesis process. An informal apprentice model can provide opportunities for professional fulfillment through social support.

Learning objectives:
As a result of attending this session, participants will be able to describe key insights from the literature regarding peer review and evaluation.
As a result of attending this session, participants will reflect on their own professional development where they’ve used a similar model or would like to do so.
As a result of attending this session, participants will discuss ways to implement similar informal apprentice opportunities within their libraries.
Speakers
avatar for Tallie Casucci

Tallie Casucci

University of Utah
LR

Lorelei Rutledge

University of Utah
J. Willard Marriott Library, University of Utah
AM

Alfred Mowdood

University of Utah
J. Willard Marriott Library, University of Utah

Apprentice ULA Presentation pdf
Thursday May 19, 2022 11:30am - 11:50am MDT
Stratus 5 & 6
  General Librarianship

11:30am MDT

A Shark & Unicorn Walk Into a Library: Tips & Tricks to Boost Staff Morale
A guide on understanding the importance of morale and why it's essential in the workplace. This session will help you identify low morale, provide practices to boost morale through positivity, quality interactions & directives, and opportunity for teamwork, and guidance on how to maintain morale long-term.

Learning objectives:
Identifying low morale & how that impacts staff/co-workers
Morale-boosting activities and behavior using fun, directed tasks, and opportunities for teamwork & development
How to maintain morale long-term
Speakers
avatar for Alli Parker

Alli Parker

Library Manager, Salt Lake County Library System
avatar for Kim Bryant Welch

Kim Bryant Welch

Salt Lake County Library System

PXL 20220519 181556627.MP jpg
PXL 20220519 181640168 jpg
1Updated ULA Presentation pptx
Thursday May 19, 2022 11:30am - 12:20pm MDT
Meridian D & H
  General Librarianship

12:00pm MDT

Showcase of Business Books on Diversity and Inclusion
We will be highlighting great business books on diversity and inclusion and share the target audience, possible uses, and helpful features. We will discuss the importance of recommended reading for patrons and qualities to look for in great business books on diversity and inclusion. We will raffle a few books! Come join us!

Learning objectives:
To introduce librarians to recommended books in the area of diversity and inclusion. 
To engage librarians in discussion of some great business books. 
To help librarians understand the importance of recommended reading and qualities to look for in great books
Speakers
avatar for Leticia Camacho

Leticia Camacho

Management & Accounting Librarian, Brigham Young University
I am the Management and Accounting Librarian at the BYU Harold B. Lee Library. I love being a librarian and working with business students and faculty. I also love the ULA annual conference because it allows me to interact and learn from dear colleagues around the state! See you in... Read More →
avatar for Maggie Marchant

Maggie Marchant

Economics, Finance & Data Librarian, Brigham Young University
I am the Economics, Finance, and Data Librarian at Brigham Young University.  I started my current role in the fall of 2021 and love the opportunity to work with and help students and faculty.  I also love getting to work and constantly learn with great colleagues at BYU and throughout... Read More →

Business Diversity Books Presentation pptx
Presentation Handout Selected List of Books on Diversity docx
Thursday May 19, 2022 12:00pm - 12:20pm MDT
Meridian B
  General Librarianship

12:30pm MDT

Lunch & Diversity Book Club
Grab a lunch and eat outside on the patio.

Come discuss ULA's last Diversity Book Club pick "Me and White Supremacy." We will discuss the book in small groups using the circle way format outlined in the appendix. Please read the book if you plan to attend. Special tables will be arranged on the patio for the book club.

If the book club is full on Thursday, please return on Friday as we will have the book club again.

Sponsored by SirsiDynix (Gold Sponsor) and Orem Public Library (Bronze Sponsor)
Speakers
PS


Thursday May 19, 2022 12:30pm - 1:20pm MDT
Break Station East; Solstice Courtyard
  General Librarianship

1:30pm MDT

The power of equity, diversity, and inclusion as a foundation for a successful library community
In this session, we will share insights from our efforts towards increasing equity, diversity, and inclusion (EDI) in our academic library, resulting in a hiring search for an Outreach Librarian with an EDI focus. We will discuss the practices that gave momentum to these efforts, and resulting strategies for ensuring a diverse pool of candidates, as well as an inclusive environment once the new librarian arrives. We will share best practices informed by our work in Professional Learning Communities, the ACRL Diversity Alliance, Web Design, and our institution’s Chief Diversity Officer to take back to your own library communities.

Learning objectives:
Harness the power of equity and diversity as a foundation for a creative, productive, and collaborative library community
Recognize and reflect on best recruitment, hiring, and retention practices from experts in the field of equity, diversity, and inclusion
Implement the shared strategies in their own places of work
Speakers
avatar for Anne R. Diekema

Anne R. Diekema

Assoc. Professor/Dept. Chair, Southern Utah University
Anne Diekema is Department Chair of the Library & Information Science department at Southern Utah University's Sherratt Library. Anne teaches information literacy and library research skills and studies how to best prepare students for information problem solving in school, profession... Read More →
avatar for Caitlin Gerrity

Caitlin Gerrity

Associate Professor, Southern Utah University
Caitlin Gerrity is an Associate Professor and Program Director for the School Library Media Endorsement Program at Southern Utah University. She teaches college-level information literacy skills and prepares teacher librarians for the State of Utah and beyond.
CC

Christopher Clark

Southern Utah University
KF

Katharine Frazier

Southern Utah University

Thursday May 19, 2022 1:30pm - 2:20pm MDT
Stratus 7-9
  General Librarianship

3:00pm MDT

BIPOC Only: For Us By Us: Centering Ourselves in the Profession
Keynote speaker Twanna Hodge will facilitate a ‘for us by us’ session for ULA BIPOC membership. This session will focus on, but not be limited to, ULA BIPOC membership feedback given prior to this session and how to center the needs of BIPOC library workers. (BIPOC is an acronym for Black, Indigenous, and People of Color.)

BIPOC attendees are encouraged to fill out this survey prior to attending if they wish. Results will be shared with Twanna Hodge to help shape the session.

Thanks to Utah State Library for the Uplift Grant that made this session possible!

Sponsored by USU Libraries (Silver Sponsor)
Speakers
TH


Thursday May 19, 2022 3:00pm - 3:50pm MDT
Meridian D & H
  General Librarianship

3:00pm MDT

The Library is Open!
The Summit County Library received LSTA grant funding to start a pilot program that gives registered patrons extended access to its Coalville Branch when staff are not on-site. Through this program, patrons in the Coalville area have an additional 22 hours a week to be in the library space when it may be more convenient for them. This presentation will highlight how the program was started, challenges faced, and lessons learned during the first 10 months.

Learning objectives:
New possibilities for extending library service hours
Speakers
avatar for Dan Compton

Dan Compton

Director, Summit County Library

Thursday May 19, 2022 3:00pm - 3:50pm MDT
Zephyr
  General Librarianship

4:00pm MDT

Author Keynote and Q&A: "Mending the Circle"
Libraries can change lives. Can save lives. Can mend the circle. Sometimes they are the only place where a reader can see themselves or be seen by others in a world that often overlooks them. I want to empower you to create spaces that can mend the circle. So all children feel part of the whole.

Book signing to follow during Social and Happy Hour in Eclipse room.

Sponsored by Provo City Library (Silver Sponsor)
Speakers
CL


Carole Lindstrom Mending the Circle pdf
Thursday May 19, 2022 4:00pm - 5:00pm MDT
Eclipse
  General Librarianship

5:00pm MDT

Social, Happy Hour, and Book Signing with Carole Lindstrom
See old friends and meet new ones at the annual social. Network or lay low while we mingle, enjoy hors d'oeuvres, a cash bar, and enter an opportunity drawing for exciting prizes!

Meet Carole Lindstrom and have your book signed! Kings English will be selling copies of her book for purchase at the social.

Get your competitive side out and bid on silent auction items. Proceeds benefit ULA's scholarship fund. Create an online account to bid. The auction will end at 6:00pm sharp!

Sponsored by Wasatch County Library (Bronze Sponsor)

Thursday May 19, 2022 5:00pm - 6:00pm MDT
Eclipse
  General Librarianship
 
Friday, May 20
 

8:30am MDT

Awards Ceremony & Keynote: Empowerment, Leadership & Diversity
Patricia “Patty” Wong is currently the President for the American Library Association. In her 34-year career she has held positions throughout CA at Santa Monica Public LIbrary, Yolo County Library, Stockton-San Joaquin County Public Library, Oakland Public Library and Berkeley Public Library, and Oakland Unified School District and has been a bookseller during her student life.

Her work in managing change, equity and diversity, youth development, developing joint ventures and collaborations between public libraries and community agencies, and fundraising has been published in a number of journals, conference proceedings and edited collections.

Each year, the Utah Library Association presents awards at the conference to information professionals nominated by their colleagues who deserve recognition. Nominations may be submitted by any member of the Utah Library Association. Awards presented include: Librarian of the Year, President’s Award, Outreach Award, Distinguished Service Award, Special Recognition Award, Legislative Award for Excellence in Political Affairs and Library Advocacy, Special Services to Libraries Award, and Legislative Champion Award. View more information about award winners in the conference e-magazine.

In this all-member session, Daniel Mauchley will be recognized for completing his Past President term and Marissa Bischoff will be recognized as the incoming president. Marissa Bischoff will address ULA members to share her vision for her presidential term.

Sponsored by UVU Fulton Library (Silver Sponsor)
Speakers
PW


2022 ULA Awards Presentation pdf
Patty Wong Empowerment, Leadership and Diversity pdf
Friday May 20, 2022 8:30am - 10:00am MDT
Eclipse
  General Librarianship

10:00am MDT

Career Center
Every year, Utah Library Association provides career services at the annual conference. This year, instead of at the vendor fair, you can find career services in their very own room - Twilight 1.

Get career advice and ask questions to seasoned professionals. Participate in a mock interview and learn interviewing strategies. Drop-ins are welcome; however, to ensure your spot, appointments are preferred. Sign up when you register for the conference or email Heidi Fendrick at hlfendrick@utah.gov.

Receive feedback about your resume. Bring your resume and see example resumes for inspiration.

Participate in a post-it note survey to gauge the state of library workers' mental health, how they are feeling about their careers, and library work in general. Stop back to see what others shared!

Stop in anytime at the Career Center. The Center may not have a volunteer at all times, please stop back another time or visit the Registration Desk if you have any questions.
Friday May 20, 2022 10:00am - 5:00pm MDT
Twilight 1 Davis Conference Center, 1651 N 700 W, Layton, UT 84041, USA
  General Librarianship

10:30am MDT

FamilySearch Digital Library: Something for Everyone
Over 500,000 free digital genealogy books, family histories, maps, yearbooks, and more are available on the FamilySearch Digital Library. Learn how the FamilySearch Digital Library is unifying published genealogy collections from around the globe and the site that makes these resources accessible to your customers. You can be a contributor to the growth of this digital genealogy library! Learn how individuals and institutions, can benefit from having their genealogy books scanned for FREE

Learning objectives:
Attendees will be able to identify where the 1950 census can be reached and some history.
Attendees will have an understanding of digital book collection found on FamilySearch Digital Library and how they can contribute/benefit.
Attendees will learn the layout of the new interface design. 
Speakers
CB

Cherie Bush

FamilySearch
Booth(s)-221, 223, 225, 227, 320, 322, 324, 326 Provider of tools and resources for records preservation and online access.
avatar for Becky Loveridge

Becky Loveridge

Cataloging and Digital Metadata Manager, FamilySearch
avatar for Kathryn Althoff-Hall
MH
DM

Friday May 20, 2022 10:30am - 11:20am MDT
Meridian D & H
  General Librarianship

10:30am MDT

The Library E-Book Wars and State Legislation
E-books are an essential and popular part of library collections that greatly enhance accessibility to books for patrons. Publishers, however, have used their control of e-book licenses to limit library access. Outrage combined with the pandemic put a damper on Macmillan’s library e-book embargo in March 2020. At least one state has passed legislation requiring publishers to offer e-books for sale to public libraries “on reasonable terms.” Is this strategy legal? Should Utah consider it? This session will discuss the e-book wars and legal methods of ensuring equitable access to e-books for libraries. 

Learning objectives:
  • Understand the legal environment surrounding e-book purchases stemming from copyright and contract law.
  • Understand the limitations and opportunities of state attempts to regulate the library e-book industry. 
  • Discuss methods for ensuring equitable access to e-books for libraries.
Speakers
avatar for Annalee Hickman Pierson

Annalee Hickman Pierson

Head of Reference and Faculty Services, Brigham Young University Law Library
Annalee Hickman Pierson joined the law library faculty in 2016 after completing a J.D. at Brigham Young University. As Head of Reference and Faculty Services, she oversees legal reference and faculty services, provides faculty research assistance and support, and writes scholarship... Read More →
avatar for Iantha Haight

Iantha Haight

Research Librarian, Brigham Young University Law Library

Publishers Motion for Preliminary Injunction Against Maryland Statute pdf
Marylands Opposition to Motion for Preliminary Injunction pdf
Judge Boardmans Ruling on Motion for Prelim Injunction pdf
ULA Presentation 2022 Library E Book Wars pptx
Friday May 20, 2022 10:30am - 11:20am MDT
Stratus 5 & 6
  General Librarianship

10:30am MDT

ULA 101 for Members
Don't know about what roundtables and sections the Utah Library Association has to offer? Don't know how to get involved? Not sure how to use ULA's membership portal? We will try to address these and other burning questions you have about your ULA membership in this session led by one of ULA's past-presidents. 

Learning objectives:
Help participants better understand their opportunities in ULA.
Allow participants to have the opportunity to ask other membership questions not addressed in the planned presentation.
Help improve participant's experiences and networking in ULA.
Speakers
avatar for Daniel Mauchley

Daniel Mauchley

Library Director, Duchesne County Library; Utah Library Association
ULA Bylaws & Past Presidents Committees Chair

ULA 101 for Members 2022 pdf
Friday May 20, 2022 10:30am - 11:20am MDT
Zephyr
  General Librarianship

11:30am MDT

Forging Partnerships for Utah Health Literacy
Formed by a group of state-based health information practitioners, the Utah Health Literacy Coalition conducted a facilitated workshop last year to develop a path toward a plan to address health literacy needs in the state. Among other things, participants agreed that a solid structure and strategic plan will help the coalition with objectives, especially those concerning training of library staff in health information skills. Join coalition members for a two-way conversation that will cover the topic of health literacy, why library patrons need it, the results of the workshop and the future of health literacy in the state. 

Learning objectives:
Participants will learn the results of a facilitated discussion conducted by the Utah Health Literacy Coalition.
Participants will engage in an open discussion about health literacy needs in Utah and the role of libraries in addressing them.
Speakers
avatar for Trish Hull

Trish Hull

Library Manager, Salt Lake County Library
Leadership, health literacy, telehealth, Prevention, CHIS, CTC, business reference, community engagement, outreach, minority engagement, STEM programming, makerspaces, new buildings, local politics, government, ULA, PLA, ALA, fiction, skiing, grandkids, soccer and travelling.
avatar for George Strawley

George Strawley

Community Engagement Coordinator, University of Utah; Network of the National Library of Medicine
I represent the NNLM All of Us Community Engagement Network, part of the National Network of Libraries of Medicine. My organization has funding for consumer health information programs delivered through public libraries. Please see me at the NNLM exhibit table or come to my lightning... Read More →
avatar for Lee Whiting

Lee Whiting

Manager, Salt Lake County Library
Member of the Utah Health Literacy Coalition.  Interested in supporting CHIS Training.  Interested in topics of business librarianship and supporting small business/ entrepreneurial activities in public library settings. Chair-elect ULA Business Roundtable.

Forging Partnerships for Utah Health Literacy 2022 04 19V.5 17 22LJW pptx
Friday May 20, 2022 11:30am - 12:20pm MDT
Meridian B
  General Librarianship

11:30am MDT

The State of Federal Government Information in Utah
This program will discuss the current status of federal government information access in Utah. It will provide an update on the Federal Depository Library Program (FDLP) in Utah, including recent developments at regional depositories. It will also explore federal data resources (Data.gov, Data.census.gov), 2020 census data releases, and emerging strategic data initiatives. The program will provide a space for networking and conversation about government information resources. 

Learning objectives:
Attendees will understand where they can access government information resources in Utah libraries
Attendees will obtain a working knowledge of U.S. data resources and available tutorials
Attendees will share their knowledge and questions with a network of government information professionals in Utah
Speakers
avatar for W. Shane Wallace

W. Shane Wallace

University of Utah
avatar for Jen Kirk

Jen Kirk

Government Information Librarian, Utah State University
MB

Mallory Bateman

University of Utah

Friday May 20, 2022 11:30am - 12:20pm MDT
Stratus 7-9
  General Librarianship

11:30am MDT

ULA's Paraprofessional Certificate Program -- What's in it for you?
This session will discuss the benefits of continuing education for paraprofessionals and the benefits of ULA's newly revised program. The history and contributions of paraprofessional library workers will be discussed and the new program guidelines reviewed. Benefits of participation will be shared by a library director and a past program participant. A Q&A will end the session.

Learning objectives:
An understanding of how the ULA Paraprofessional Certificate Program works.
Administrators will gain insights into how encouraging participation in the program can help their staff and their library.
Learning about the benefits of the program from a recent participant.
Speakers
avatar for Julie Heckert

Julie Heckert

Associate Librarian, Digital Services, Orem Public Library
I've been a librarian at Orem Public Library for 28 years. In the past six months I've transitioned to a digital services position (cataloging and digital resource management) and completed my MLIS. I love books, reading, cooking, hiking, traveling with my hubby and playing with my... Read More →

Paraprofessional Program 2022 pptx
Friday May 20, 2022 11:30am - 12:20pm MDT
Meridian C & G
  General Librarianship

12:00pm MDT

Helping Immigrants Develop Library Skills
This workshop is designed to assist public librarians develop programs to teach basic library skills to immigrants. Learn how to help patrons to prepare to take the U.S. Citizenship test, use the Dewey Decimal System, and learn English. This offering will also teach attendees how to aide immigrants find community resources they may need.

Learning objectives:
Assist librarians to develop programs to assist immigrants
Identify community resources that will assist immigrants
Teach librarians how to assist immigrants in finding the information they need
Speakers
avatar for Lorie Womack

Lorie Womack

Reference Librarian, Washington Branch Library
I grew up in Northeastern Utah.  My earliest memories of books and libraries include checking out books from the bookmobile and school library.   I attended Southern Utah University and later completed a masters degree in library science from the University of North Texas.  It... Read More →

Utah Libraries Assisting Immigrants (6) pptx
Immigration Program Hand Outs docx
Friday May 20, 2022 12:00pm - 12:20pm MDT
Twilight 2
  General Librarianship

12:30pm MDT

Lunch & Diversity Book Club
Grab a lunch and eat outside on the patio or in Eclipse for the book club.

Come discuss ULA's last Diversity Book Club pick "Me and White Supremacy." We will discuss the book in small groups using the circle way format outlined in the appendix. Please read the book if you plan to attend. 

If the book club is full on Thursday, please return on Friday as we will have the book club again.
Speakers
PS

Friday May 20, 2022 12:30pm - 1:20pm MDT
Eclipse
  General Librarianship

1:30pm MDT

Intellectual Freedom First Responders 101 - Handling the first contact for Reconsiderations and Complaints
Quick training on best practices to handle that first connection with a patron or staff with complaints or challenges. Focus on listening to the patron while setting aside your own biases, asking key questions to get the relevant info you will need for a proper response, and what to do next.

Learning objectives:
Understanding what the difference between a complaint and a reconsideration request
Essential questions to ask to gain trust with the individual while obtaining what you need to properly respond
Knowing when to ask for time before responding and when to offer the reconsideration form
Speakers
avatar for David Bird

David Bird

RASRT Chair, Salt Lake County Library
Library ManagerRuth Vine Tyler Library, Salt Lake County Library Services

ULA presentation 2022 Intellectual Freedom First Responders pptx
Friday May 20, 2022 1:30pm - 1:50pm MDT
Twilight 2
  General Librarianship

1:30pm MDT

Advice from Electeds: How to position your library for support and funding
How can we effectively communicate with elected officials?

In this panel discussion, four elected officials from local and state offices will offer their advice on how we can build relationships with them and successfully advocate for our libraries.

Our panel includes:
  • Kathleen Riebe, Utah State Senator
  • Norm Thurston, Utah State Representative
  • Irene Hansen, Duchesne County Commissioner
  • Jeannie Simmonds, Logan Municipal Council Member

As a result of attending this program you will:
  • Learn how to effectively message the value of libraries to elected officials.
  • Develop an understanding of the challenges that elected officials face, and be able to better position the library for support given constraints on officials' time and attention.
  • Learn how to develop effective collaborative relationships with elected officials.
Speakers
avatar for Rebekah Cummings

Rebekah Cummings

Digital Matters Librarian, University of Utah
Marriott Library, University of Utah
avatar for Peter Bromberg

Peter Bromberg

Associate Director, EveryLibrary
As Associate Director of EveryLibrary, the first and only 501c4 doing political work in support of libraries, Peter provides direct consulting to libraries and library supporters on advocacy, ballot initiatives, and funding-focused campaigns. He also works nationally to provide support... Read More →
PO

Friday May 20, 2022 1:30pm - 2:20pm MDT
Stratus 5 & 6
  General Librarianship

1:30pm MDT

How to Speak WHALE: A patron focused model of technology customer service
I will share the customer service model we created to help train student employees in the software training lab at the BYU Library to deliver excellent customer service to patrons needing technology help. This model helps employees focus on the patron's experience rather than only the problem being solved. During the session participants will think through their own scenarios to begin developing their own model of experience-based customer service.

Learning objectives:
Attendees will know the parts that make up the WHALE customer service model
Attendees will learn how we train employees on customer service using the WHALE model 
Attendees will practice thinking through their own customer service scenarios on their way to creating their own models
Speakers
avatar for Ben Nielsen

Ben Nielsen

Software Training Manager, Brigham Young University
I manage the Software Training lab and classes of the BYU library.

Friday May 20, 2022 1:30pm - 2:20pm MDT
Twilight 3 & 4
  General Librarianship

1:30pm MDT

Is it outreach or promotion and does it matter? 
Determining if a community engagement effort has a promotional or outreach focus can clarify staff roles, simplify planning, determine evaluation needs, and prioritize community partnerships/events. Using current Utah and national outreach projects, from all types of libraries, we will practice determining if events are outreach or promotion and reflect on how these labels can inform decisions. 

Learning objectives:
Learn how identifying the purpose of an outreach event can simplify outreach planning and evaluation.
Consider how different skill sets are needed at various outreach events; when should you send a librarian, an assistant, clerk or volunteer? 
Discuss a wide variety of local and national library outreach events, from public, academic, school, rural, and special libraries.
Speakers
TB

Tina Bartholoma

Salt Lake County Library

Priorities Handout pdf
Is it Outreach or Promotion and does it matter Final pptx
Friday May 20, 2022 1:30pm - 2:20pm MDT
Stratus 7-9
  General Librarianship

3:00pm MDT

Back to Basics: LBOR
Our Core Document, the Library Bill of Rights establishes the foundation for equality, towards people, in materials and in services. Interactive fun to translate ALA-ese to get up close and personal with the LBOR. 

Learning objectives:
What does it really say?
What might it really mean?
Do we really have to follow it?
Speakers
avatar for Wanda Mae Huffaker

Wanda Mae Huffaker

Librarian, Salt Lake County Library
Intellectual Freedom, Privacy, Ethics, Core Values, ALA

How to speak Library Bill of Rights ULA pdf
Friday May 20, 2022 3:00pm - 3:50pm MDT
Stratus 6
  General Librarianship

3:00pm MDT

How to Be Fearless in Conversations about Broadband
Libraries are a core piece of our nation’s internet infrastructure, but talking about broadband can be intimidating (especially with tech-y professionals). This session will cover essential concepts librarians should know and tools for untangling jargon, with a focus on building confidence rather than technical ability. Participants will learn how to ask the right questions, be bravely wrong, and find opportunities to cheer for libraries. We’ll also practice navigating highly technical conversations with skills learned in this session. This session may be of interest to anyone working on digital equity initiatives.

Learning objectives:
Learn core broadband concepts, vocabulary, and current issues related to libraries.
Find tools for sifting through jargon and untangling difficult questions.
Practice new skills for navigating conversations with IT professionals.
Speakers
avatar for Liz Gabbitas

Liz Gabbitas

Digital Access & Education Program Manager, Utah State Library Division
I'm a librarian with an interest in the future of library services and professions. After working for state, public, and academic libraries, I'm passionate about the potential our libraries have to grow and evolve. Ask me about Utah's Digital Connectivity Plan, our roadmap to digital... Read More →

Slides pdf
Handout pdf
Infographic pdf
Friday May 20, 2022 3:00pm - 3:50pm MDT
Meridian B
  General Librarianship

3:00pm MDT

None of our Business: Examining the Economics and Business Dynamics of the Library and Information Industry
Librarians are often referred to as information professionals and talk of the "information industry," but how much do we actually know about the business side of publishing and library vendors? As vendors and publishers continue to consolidate, and costs increase for libraries and our communities, the business side of libraries deserves greater scrutiny from the library community which often shies away from critically examining our role in the greater information industry. Building our awareness and engaging in critical discourse of the library industry is essential for securing our bargaining power, navigating our role as stewards of our collections, and situating our profession in relationship to broader economic forces within the information business.

Learning objectives:
Increase awareness of the current business landscape of scholarly and popular publishing industries, and why it matters for libraries of all types 
Gain greater understanding of the library software and service industries, including consolidation among vendors and potential impacts on libraries
Explore the economics of the information industry and the role of libraries as intermediaries for information access
Speakers
avatar for Alex Sundt

Alex Sundt

Web Services Librarian, Utah State University
avatar for Robert Heaton

Robert Heaton

Collection Management Librarian, Utah State University
Looking for answers: How will we keep paying for all this stuff? How are we going to archive all this digital stuff? How can we align author incentives, the publishing marketplace, and the future of the scholarly record? When will libraries benefit from well-designed free software... Read More →
avatar for Jason Folkman

Jason Folkman

Electronic Resources Librarian, Utah State University
NG

Nick Gittins

OER Coordinator, Utah State University
EF

Erica Finch

Scholarly Communication Librarian, Utah State University
avatar for Stephanie Western

Stephanie Western

OER Program Manager, Utah State University

ULA None of Our Business presentation 2022 05 20 pdf
Friday May 20, 2022 3:00pm - 3:50pm MDT
Zephyr
  General Librarianship

4:00pm MDT

Surveys for Success: A crash course on best practices for survey creation
Have you administered a survey only to find that your questions didn’t actually ask what you thought the did? Have you wondered how to avoid pitfalls and problems with surveys? Have you wondered what are the best practices for survey research and how you can apply them to your assessments? Then this session is for you! Come and learn how to create and validate surveys so that you are asking the questions that you want to. Find out how to avoid common pitfalls and raise your surveys to the next level.

Learning objectives:
Learn how to choose if a survey is the best method to use
Learn how to write survey questions to avoid common survey problems
Learn how to validate surveys
Speakers
avatar for Duane Wilson

Duane Wilson

User Experience Specialist, Brigham Young University
I work as a User Experience Specialist in the Assessment Department of the BYU Library.

Surveys For Success pptx
Friday May 20, 2022 4:00pm - 4:50pm MDT
Twilight 2
  General Librarianship

4:00pm MDT

Visual Thinking for Non-Artists
Learn how to overcome challenges at your library by using the principles of visual thinking. Not a visual person? Not an artist? No problem! Neither are we. Visual thinking is not about art, it is just about using simple pictures to understand complex situations. We have found a few simple tools that anyone can use to become better visual thinkers. We will show you these tools and give you a chance to practice them. 

Learning objectives:
Understand the benefits and processes of visual thinking
Apply visual thinking methods to a current problem or challenge
Assemble a visual thinking toolbox to utilize in future work
Speakers
avatar for Ben Nielsen

Ben Nielsen

Software Training Manager, Brigham Young University
I manage the Software Training lab and classes of the BYU library.
avatar for Matt Armstrong

Matt Armstrong

Online Learning Supervisor, Brigham Young University

Friday May 20, 2022 4:00pm - 4:50pm MDT
Meridian D & H
  General Librarianship
 
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